Payment & Delivery
Payment: We accept payment via Stripe and PayPal. These are both secure services and we do not see any of your payment details. The payment providers will just send us a notification of payment email.
Postage and Delivery:
We currently use Royal Mail 1st class for orders up to 2kg and then a courier for orders over 2kg.
Our prices are as follows but are subject to change without notice:
Small item up to 99g £2.00 (excluding sale items)
Parcels up to 2kg £4.90 up to 5kg £5.90 up to 8kg £7.90 up to 10kg £10.00 up to 20kg £15.00
Orders are usually dispatched within 3 working days of ordering, though please do allow extra time during busy periods. If there is to be any further delay we will notify you by email. Our working week is Monday to Friday not including Bank Holidays. We do not post out on a Saturday.
If a item is returned to us then it will be the customers responsibility to cover any extra postage required to resend the item.
Overseas Customers: Please not that we are currently only posting to the UK Mainland and Scottish Islands for orders from our website shop, however we have just resumed posting out our subscription boxes outside the UK. See the Subscription Box page for more details.
Please see Terms and Conditions for information on non delivery of goods, damaged goods and return of goods.